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Healthcare and the importance of a patient satisfaction questionnaire

Modern healthcare providers don’t guess about how satisfied their patients are, they know. They rely on data collected from a patient satisfaction questionnaire to give them actionable insights.  But wait,  What is patient satisfaction? Going beyond effective treatment, patient satisfaction measures the contentment of patients’ overall experience with a healthcare…

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Why customer satisfaction is important: A guide for businesses

Why customer satisfaction is important? In short, your business’ success depends on it. This guide provides convincing stats, the most popular customer satisfaction methods, and a 5-step framework for implementing a client satisfaction strategy at your company. So, we hope you’ll be…drumroll please…satisfied.  Table of contents:…