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How To Customise Your Dashboard To See Your Most Valuable KPIs

KPIs (or Key Performance Indicators) are a powerful business tool, helping to measure success, get crucial insights and keep objectives front of mind.  Just as every company and role is different, so are the KPIs most important to your goals. For example, a hotel may find the most value in…

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Customer Experience Trends To Boost Your Business In 2022

Keeping on top of customer experience trends has always been important for continued success. But in 2022, it’s nothing short of essential. With the pandemic prompting a huge surge in digital shopping and services, customer expectations are now radically different. And if companies don’t hit the mark, it won’t take…