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Use The Boost In Festive Feedback To Increase Revenue Next Year

For many industries, Christmas is the busiest (and most magical!) time of the year. It’s a prime opportunity to fill up your bookings, get more customers through the doors and increase revenue along the way. But did you know that it’s not just business that gets a boost this time…

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How a Customer Journey Map Helps you Offer Unique Experiences

Understanding your customer journey is key to the success of any business. When you can clearly see the steps your customer takes (and the feelings that go with them), you are in a much better position to make their experience a good one. But getting inside your customer’s mind isn’t…