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Already 10 years! The years go by and, like the hotel industry, each year brings many innovations to Customer Al...
Maintaining the cohesion and strength of a brand is one of the main challenges for hotel chains. Part of this ch...
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As of today, Customer Alliance customers are able to respond to all of their reviews on Booking.com directly fro...
Technological innovations in the hotel industry have decisively evolved towards improving guest experiences and ...
In a competitive sector where lots of different establishments are all offering a similar service, potential gue...
As organisations become larger, with multiple locations the need to group those businesses into operational grou...
Booking.com is a major player in the hotel landscape. Some see it as a business provider, especially in periods ...
We often talk about the guest experience throughout their stay in an establishment, and rightly so, but we negle...
Online reviews are essential for all types of business, and we never tire of repeating it. However, it isn’t alw...
Find out why over 5,000 companies trust Customer Alliance to manage their online reputation and turn reviews into revenue.
