Success story

How Medicover Romania collected 46,000 reviews by reimagining their patient feedback program

How do you efficiently collect and analyse feedback while treating more than one million patients a year?  We’ve worked with Medicover Romania on review and feedback management since September 2021. This case study covers activities from the beginning of our collaboration to May 2023, which led to the collection of…

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Article

How do I choose a review management software? A comprehensive guide

Are you overwhelmed by the sheer volume of online reviews and struggling to make sense of them all? Do you find yourself losing sleep over the ever-growing challenge of maintaining your company’s reputation while juggling countless other responsibilities? If so, you’re not alone. In today’s fast-paced digital world, it’s more…

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What types of customer feedback are there? Unlock your busin…

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The power of listening: 5 survey questions used by the world…

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How to get more 5-star reviews: the secret sauce for mid-siz…

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Discover the power of AI Reply Assistant with this comprehen…

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20 Google review response examples to steal (for good, bad, …

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Article

How many Google reviews do I need? (plus 8 foolproof ways to…

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