Simplified guest data import options – inviting your guests to leave a review has never been easier!
We have significantly improved your guest data import section within your Review Analytics backend. Sending post-stay emails to your guest, encouraging them to leave a review for you hotel, has now become even easier. What’s new? Most importantly, there is no need anymore to convert your Excel file into a…
The Triumph of Customer Reviews – Airlines are next!
With the continuous growth in interaction between companies and their customers off- and online, the importance of “worth of mouth” has reached a new height. These days, recommendations come in the form of online reviews and studies have shown that internet users place a very high value on these reviews,…