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Centro Medico Fisio Lingotto Success Story

How a healthcare clinic harnessed the power of feedback and increased Google ratings by 15% Among the baroque buildings and tree-lined boulevards of Turin, a clinic has been helping patients regain their health for almost 50 years.Founded by Dr Marcello Empoli, Centro Medico Fisio Lingotto began as a physiotherapy centre.…

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Customer Service in Banking: 6 Actionable Ways to Improve

The importance of customer service in banking and financial services When it comes to which company we choose to look after our money, there have never been more options. While customers simply used to open an account with their nearest branch, today there are plenty of choices (including online and…

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Dominating automobile customer satisfaction with feedback

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How to increase revenue? Collect feedback and act on it!

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Feedback economy 101: The ultimate handbook for businesses

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