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Capture Feedback In The Moment With Our New In-Web And In-App Surveys
We’re so excited to announce the launch of in-app and in-web surveys! Also known as microsurveys, they offer a short, targeted and timely way to collect customer feedback right inside your website or app. With lots of use cases and instant, actionable data, we can’t wait to see how microsurveys…
Article
Understand Satisfaction At Every Touchpoint With Our Customer Journey Tool
The customer journey refers to the series of interactions a customer has with your company before, during and after a transaction. From following your brand on social media to telling a friend about your product or service, every interaction (or touchpoint) plays a vital role in your overall customer experience.…