Resources

Customer feedback management
What types of customer feedback are there? Unlock your business potential with these 11 methods

Customer feedback is the cornerstone of any successful business. It helps you drive important decisions, build relationships and keep up […]

July 25, 2023
Customer feedback management, Surveys
The power of listening: 5 survey questions used by the world’s best hoteliers

In the competitive hospitality world, simply measuring guest satisfaction is no longer enough to stay ahead of the game. To […]

April 28, 2023
Review Management
How to get more 5-star reviews: the secret sauce for mid-sized businesses

Are you a marketing manager struggling to boost your business’s online reputation? Are you constantly searching for ways to attract […]

April 17, 2023
Customer Alliance Guides
Discover the power of AI Reply Assistant with this comprehensive guide

Do you get overwhelmed replying to your reviews? Do you wish there was an easier way to manage them so […]

March 31, 2023
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
20 Google review response examples to steal (for good, bad, and average reviews)

If you’re a business owner or marketing manager, you know that online reviews can make or break your reputation. And […]

March 16, 2023
Online Reputation Management, Reputation Management, Review Management
How many Google reviews do I need? (plus 8 foolproof ways to get them)

Are you wondering how many Google reviews your business needs to get noticed and attract more customers? If so, you’re […]

February 24, 2023
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