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Online Reputation Management (The Only Guide You’ll Ever Need)

Every business wants to have a great reputation. But how do you achieve that? While many simply rely on their products and service and hope for the best, the most savvy businesses take a more proactive approach. That’s where online reputation management comes in. Assessing, building, tracking and managing your…

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Improving The Customer Service Experience In The Insurance Industry

In the insurance industry, the customer service experience is on the decline. More and more customers turn to digital channels to select a policy and get their questions answered. But when it comes to digitalisation, insurance companies have some catching up to do.  The good news is that there are…