Feedback Economy
How to increase revenue? Collect feedback and act on it!
Drive revenue in your business by listening to the Voice of the Customer to improve the customer experience, customer satisfaction, and your bottom line. …
August 10, 2021
Feedback Economy
Feedback economy 101: The ultimate handbook for businesses
What is the feedback economy? Everything you need to know plus 8 reasons it’s essential for your business’ success. …
August 4, 2021
Customer Satisfaction
eCommerce strategy: How to improve customer satisfaction
Learn how you can boost your shop’s customer loyalty by setting up a winning eCommerce questionnaire. See possible KPIs, survey questions and touchpoints to use. …
July 20, 2021
Customer Satisfaction
Improve customer satisfaction in the restaurant industry with feedback
You know restaurant guest satisfaction is important. After all, if you get just 5% of your guests to keep coming […]
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June 30, 2021
Customer Satisfaction
How to measure customer satisfaction KPI: NPS, CSAT, CES, & CLI
Curious as to what customer satisfaction KPIs (key performance indicators) are, what a KPI measures, and why businesses today are […]
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June 30, 2021
Customer Satisfaction
How to achieve customer satisfaction? Focus on customer feedback
At your business, can you easily explain the relationship between customers needs and expectations and customer satisfaction? What about the […]
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May 11, 2021
