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Recovering from COVID-19: Financial Aids for the Hospitality Industry in Germany

Hotels and restaurants are highly affected by the ongoing coronavirus crisis, as curfews and travel restrictions reduced the public life to a minimum. To provide companies with fresh liquidity, the federal government and the state governments support the German economy with immediate financial aids. But which state measures are available…

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Customer Alliance City Report 2020 – Understanding the COVID-19 Pandemic Based on a Global Analysis of Hotel Reviews

Without doubt, the current coronavirus crisis is affecting the global economy tremendously. To look at the development of the pandemic from a different perspective, we want to share some interesting insights based on valuable review data. Usually, analysts use widely accepted health indicators like the number of new daily cases.…

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7 Tips for Hotels during COVID-19: How to Manage Your Online…

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Emerging stronger from the Coronavirus crisis: Why hotels sh…

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How to Uncover the Real Email Address of Expedia Guests

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Cross-selling in hotels: how to boost revenue and enhance th…

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Are you a customer journey hotel? Invest in customer experie…

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