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Emerging stronger from the Coronavirus crisis: Why hotels should optimise and digitalise their processes now

It’s no secret that the ongoing Coronavirus crisis has had a massive impact on the global hotel and tourism industry. It will continue to affect this industry even after corona is defeated. Travel restrictions and curfews have resulted in cancelled flights, low occupancy rates, and lost revenue for many businesses.…

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How to Respond to Guest Feedback via SMS for a More Positive Experience

Digital communication with your guests is not only important before and after their stay, but also during it. Today, travellers expect a different kind of care and interaction than 10-15 years ago. Think, for example, of smartphones, which have become an indispensable part of everyday life. So use this way…