Review Analytics

Facebook – now a unique source in your Review Analytics backend

We have improved our Facebook integration enabling you to oversee your Facebook reviews directly within Review Analytics. The reviews are accessible from your review stream and the statistics are visible within both your overview and statistics sections. Facebook is arguably the most relevant social media portal and a major influence in travelers decision-making. It provides […]

October 17, 2016

Redirect guests to Google for their reviews and improve your rankings!

With Customer Alliance, you can distribute your customers with Gmail addresses to Google for their reviews. This allows you to become more present on external portals by collecting more reviews and increasing your review-score. What are the benefits of redirecting to Google? When you increase the number of reviews you have on Google, you increase […]

June 27, 2016

Remind guests of pending review invitations with the Re-invitation function!

Never miss a review with Review Analytics! With your success and return-rates in mind, we implemented the re-invitation function into Review Analytics’ backend. Now, if guests do not engage with your initial invitation e-mail, you can send a re-invitation reminding them of their pending review! At Customer Alliance, we recognize consistency is key when you […]

May 9, 2016