Choose one or more plans that suit your needs.
You can combine them together or pick only one.
Automate customer communication. Reduce manual work. Offer upsells.
Generate more reviews to increase
your visibility on the internet.
Increase your reputation score.
Learn based on customer feedback.
Front-Desk Booster includes...What's included...
- Automated messages pre- during- and post-stay
- Enable guests to submit their check-in information prior to arrival
- Offer upsells & collect newsletter opt-ins
- Guests requests via wifi start page
- Ticketing system for guests requests and internal tasks
- Multi-Channels: Email, SMS, Wifi Start Page, QR Code, Tablet Stand
Reputation Booster includes...What's included...
- Distribute reviews to external portals
- Integrate reviews on your website. (Widget and Certificate)
- Standard Post Stay Review Form (Website Review)
- Social Sharing
- Dashboard – Overview of your reviews
- Weekly Summary Reports
Satisfaction Booster includes...What's included...
- Customizable Post Stay Survey
- Review Stream View
- Manage all your reviews in one central platform
- Comment on reviews
- Competitor Benchmarking
- Semantic Analytics
- Email Alerts about new reviews
- Set up Targets
Curious about how to start?Book an appointment
Freqently Asked Questions
Fees are due on an annual basis, in line with the agreement periods. Payment can be made via Paypal, credit card or direct debit with a SEPA authorisation form for customers within the European Union and paying in EUR.
Customer Alliance is a German based company, and adhere to the relevant VAT billing requirements. In general, VAT will not be applied to invoices for any companies located outside of Germany who provide us with their VAT number. Businesses located in Germany or are unable to provide a VAT number will also receive invoices with VAT applied. German companies will receive an invoice with VAT applied in all instances, unless not required as per law.
There is a good chance we already do! We currently support integrations with over 90 PMS and CRM systems. A full overview of supported systems can be found in our Integrations section.
Schedule a no-obligation consultation with our experts to understand why over 5,000 business entrust Customer Alliance to empower their customer experience.Request Free Demo