Updated help section with improved usability

Our intuitive to use review software “Review Analytics” is even more user-friendly now!

post giugno, 2014

• Customer Alliance @en @it
• Customer Care @en @it

That’s new:

• Search bar: For individual keyword search
• FAQ: Clearly structured answers to frequently asked questions
• Video-Tutorials: For quick insights into particular system areas (system maintenance, options, statistics, etc.)

>>Explore the new help section now

Clients of Customer Alliance can further look forward to this product update:

Addition to the new question type: “Review on a 5-point scale” in the section: “Add new question.”

• By now, it is possible to generate individual questions as question type “Review on a 5-point scale” (Next to options comment field, multiple choices (only one answer or multiple answers). These questions can be rated with one point (unsatisfying) up to five points (excellent).

>>Get used to the new question type now