Our Semantic Analysis extended to Competitors

Keep an edge on the competition We enhanced our Competition section  by extending Semantic Analysis to your competition. You can now analyze and compare the strengths and weaknesses of your competitors to your own, based on keywords mentioned about them online. This not only allows you to better understand if and where, but why you […]

February 16, 2017

Welcome Chain Widgets to Customer Alliance

New Widget for Chains! We have released a new chain Widget in Customer Alliance so you can better display your chains reputation on your website. It allows you to display the average rating of multiple properties in one Widget. How does it work? Much like your single hotel Widget, the Chain Widget is configured in your […]

January 26, 2017

Save time with templates and drafts in Review Analytics

Rest easy with templates and drafts! Being from the hospitality industry, we understand the interruptions and chaos surrounding hotel management. You want to show your guests you appreciate their review, but sometimes lack the time to write your response. Sometimes you start responding and are interrupted and need to return to the task later without […]

January 23, 2017