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Capture Feedback In The Moment With Our New In-Web And In-App Surveys

We’re so excited to announce the launch of in-app and in-web surveys! Also known as microsurveys, they offer a short, targeted and timely way to collect customer feedback right inside your website or app.  With lots of use cases and instant, actionable data, we can’t wait to see how microsurveys…

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Understand Satisfaction At Every Touchpoint With Our Customer Journey Tool

The customer journey refers to the series of interactions a customer has with your company before, during and after a transaction. From following your brand on social media to telling a friend about your product or service, every interaction (or touchpoint) plays a vital role in your overall customer experience.…

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How To Customise Your Dashboard To See Your Most Valuable KP…

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Guest Communication During Coronavirus Crisis: How to Switch…

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How to Respond to Guest Feedback via SMS for a More Positive…

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User Guide Data Privacy – How to be GDPR compliant with Cust…

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How to Uncover the Real Email Address of Expedia Guests

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How to Measure Your Customer Satisfaction with Our NPS Trend…

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