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Ever stopped to consider the added benefits of guest reviews?

There are countless articles telling you about the importance of guest reviews for improving your hotel and guest experience, so we won’t waste too much time rehashing what you already know; but, we’ll tell what you can discover from these reviews upon a second glance. This article walks you through…

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Article

Redirect guests to Google for their reviews and improve your rankings!

With Customer Alliance, you can distribute your customers with Gmail addresses to Google for their reviews. This allows you to become more present on external portals by collecting more reviews and increasing your review-score. When you increase the number of reviews you have on Google, you increase your exposure and…

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How to protect your hotel from fake online reviews

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Article

The strategic importance of RevPar and ratings

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Article

Your guests’ hotel reviews: which to answer and how

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Customer Satisfaction KPI and why you need to focus on one o…

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Event

Customer Alliance at INTERGASTRA 2016 in Stuttgart

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Event

Customer Alliance at INTERNORGA 2016 in Hamburg

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