Customer Alliance enters the Polish market!


We launched our Eastern European team and they are taking their first steps in the Polish market!

The front- and back- end of Review Analytics and Booked are now provided in Polish, in case you did not notice the addition within our website language dropdown. Our Eastern European Country Manager, Jolanta Emerli, worked diligently with our Communications and UX team to prepare our solutions and website for the new market with Polish on the front- and backend. Previously, our Review Analytics solution offered Polish as a frontend language (i.e. content sent to guests and/or customers could be sent in Polish), and now the backend is also available in Polish.

We are excited about expanding our markets further and offering our solutions in Polish is a step towards helping more businesses across the hospitality industry seize control of their online reputation and bookings.

Check out the Polish backend:
Your Review Analytics backend and frontend Widget

Review Analytics Widget

Your Booked backend

customer-alliance-booked-polish

Stay tuned as we introduce more languages into our solutions. Another step in helping you gain control of your online reputation and bookings.


Customer Alliance enters the Polish market!

We launched our Eastern European team and they are taking their first steps in the Polish market!

The front- and back- end of Review Analytics and Booked are now provided in Polish, in case you did not notice the addition within our website language dropdown. Our Eastern European Country Manager, Jolanta Emerli, worked diligently with our Communications and UX team to prepare our solutions and website for the new market with Polish on the front- and backend. Previously, our Review Analytics solution offered Polish as a frontend language (i.e. content sent to guests and/or customers could be sent in Polish), and now the backend is also available in Polish.

We are excited about expanding our markets further and offering our solutions in Polish is a step towards helping more businesses across the hospitality industry seize control of their online reputation and bookings.

Check out the Polish backend:
Your Review Analytics backend and frontend Widget

Review Analytics Widget

Your Booked backend

customer-alliance-booked-polish

Stay tuned as we introduce more languages into our solutions. Another step in helping you gain control of your online reputation and bookings.


November 2014 Product Updates

We are excited to provide a brief recap of the updates implemented during this month!

New design update on the Questionnaire and In-House Feedback: rating points

In the last weeks, we tested how to increase the response rate for the Questionnaire- one of the most important parts of Review Analytics. Following the remarkable results of these tests, our rating bars have been replaced by rating points making it easier for guests to evaluate your services.

 

New language filter in Semantic Analysis: Italian

From now on, all Italian reviews can also help you understand your strengths and weaknesses.
Until now, only German, English, French and Spanish reviews could be analysed, but now Italian words also appear on the mentions table.

 

We hope you enjoy the updates!

Not a Customer Alliance user yet, but interested in improving your online reputation? Get a free live demo with one of our consultants!