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Can inviting my guests to leave reviews damage my online reputation?

Guest reviews can be a great thing, but they can also be a slightly scary prospect. The only certainty is that they’re now everywhere, and it’s crucial that you pay attention to them. So, there are two ways of addressing them. You can choose to do nothing and simply accept…

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How trustworthy are Customer Alliance reviews?

The question of whether guest reviews can be trusted is one which has become increasingly important in recent times. At the beginning of the year, our Customer Alliance CEO shared their opinion on the matter, as well as their vision for the future of online reputation. If we accept that…

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