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How Do You Sell an Experience and not Simply a Room?

The range of types of hotels has never been as diverse at it is today. New concepts and brands are thriving and are thereby responding to a steadily increasing number of travellers. It’s this variety that makes everything more complicated for the customers as well as the hoteliers. On the…

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Online reputation: how is your hotel doing?

We know that tourism is an extremely competitive sector, and a hotel’s online reputation is certainly a key factor. There are several points which can make a clear difference to this reputation. We’ve analysed the online reputation of 26,254 hotels across the world, based on 12,110,969 online reviews, and obtained…

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London Tube Reviews – What are the best (and worst!) station…

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What is the cost of a negative review for your hotel?

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5 Tips for Improving Your Hotel’s Visibility on Google

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How to attract different Nationalities to your Business

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A Brief History of the Hotel Industry

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Net Promoter Score – A concept of Success

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