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Collect Real Email Addresses from Booking.com Guests

Have you noticed that guests who book through Booking.com all have a guest.booking.com email address? Are you wondering how you can access their real contact information? We’ve got the answers! As a hotelier, maintaining and nurturing guest relationships is essential for driving repeat business and encouraging direct bookings. However, guests…

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How to use Instagram to improve your guest experience

Guest experience is a central concern for hotel owners. So how can you personalise this experience? There are many factors to take into account. Of course, nothing can replace dedicated staff who are attentive to your guests’ needs. However, technology can certainly help to add value to the experience at…