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Why should I monitor my competitor reviews?

The hotel and restaurant sector is becoming increasingly competitive, with new concepts emerging and establishments offering ultra-competitive prices in response to the drop in purchasing power. It’s therefore become vital to carry out extensive monitoring in order to gain a better understanding of the market, stand out and attract new…

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How can I get more positive reviews on TripAdvisor?

Undoubtedly, being or not being on TripAdvisor really makes a difference. With over 570 million reviews, the feedback collection portal exerts a lot of influence in the decision-making process of any consumer who wants to book a holiday or dinner at a restaurant with friends. A recent study conducted by…

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What is Google My Business website? Improving visibility

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Review Online: How Customer Reviews Help You to Generate Mor…

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Fake reviews: how to handle and solve this problem

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Can I publish the reviews directly on other platforms?

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How can I collect email addresses from guests?

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How can I find out if my guest is happy during their stay?

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